Whether you are at your home watching your favorite football match or working in your office, you can pick up your phone and select your favorite dish from your favorite restaurant. The struggle to get through the traffic and long waiting times at the restaurant are things of the past.
Top food delivery apps like Swiggy, Zomato, and Foodpanda are competing to provide us with the best offers and faster delivery times to satisfy our taste buds. But not all food delivery apps work the same way, and for our convenience, we have to look out for certain features. We will take you through them in our buying guide below and also recommend the ten best food delivery apps in India to help you choose easily.
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There are certain things you must know before choosing a food delivery app. Of course, the apps are free to download, but after downloading them, look for these features that will ensure that you will have the best experience ordering food online.
Every city will have an area that is remote or far away from all the major businesses. Even if a food delivery app operates in your city, if you live in a remote area, there is a chance that the app will show your area is not serviceable most probably because there are no restaurants nearby that offer online food delivery.
You may find the name of your city on the app's official website, but to find out if they deliver to your location, you have to download the app and enable automatic location detection or manually mark the area where you live. The best thing you can do is try another app or wait till your location becomes serviceable.
Usually, the delivery distance is between 4 - 10 km. The food delivery company determines the maximum distance depending on the traffic conditions of your city too. Most of them try to deliver the food within 30 - 35 minutes of the order to make sure that your food stays hot or cold.
If the restaurant you are buying from is in a location that needs to be accessed via a busy road, the app may show that the restaurant doesn't deliver to your location even if it falls between 4 - 10 km. In such cases, you can try searching if a similar dish is available in any other restaurant that delivers to your location.
Food delivery apps calculate the delivery fees depending on the distance and the weather conditions. It can range anywhere from Rs 15 to Rs 45. There is a minimum delivery charge that you have to pay no matter how close the restaurant is, but if the distance exceeds a particular limit, you will have to pay extra.
The additional charge that you have to pay depends on the exceeded distance. It can be as low as Rs 5 or as high as Rs 30. If there is any chance of rain or storm, try ordering as soon as possible because food delivery apps charge extra if the delivery person works in difficult such conditions.
When you are browsing through the restaurants, you may even find that the app offers free delivery for some. If you are getting such an offer, you only have to pay the taxes and charges. But check if there is a minimum purchase amount or if the free delivery offer denies adding additional offer coupons.
The service hours usually depend on the time set by the restaurants. You will find that, in the app, some restaurants start accepting your orders at 7:30 am while some only open at 4 pm. Type the name of your favorite restaurant in the search bar to find out at what time of the day they start accepting online orders.
If the restaurant works late at night and is willing to accept orders, and if delivery partners are available at your location, you can order food even at midnight. But if there is any curfew in your city, the app will stop its operations automatically when the restriction starts.
Some food delivery apps allow you to order food through them, but instead of opting for getting it delivered, you can choose restaurant pickup. For example, if you are returning home from work and the restaurant you want to buy food from is on the way to your house. You can choose to pick up the order from the restaurant without the need to wait.
You can save the delivery charge, but you may still have to pay an amount that comes with all online orders, marked as taxes and charges. This feature is especially useful for people leading busy lives. You don't have to wait at the restaurant while your food is getting ready; just decide in advance and only stop at the restaurant for picking up.
Nowadays, every food delivery app lets you track your order. You can plan your duties according to the tracking data shown by the app. There are two ways of tracking your order—the time it takes for your food to reach your location and the real-time location of the delivery person assigned to your order.
Most apps show how long it will take the food to be delivered even before you pay for the order. This feature is beneficial when you are going to have guests at home. Always make sure that your app offers real-time tracking, so you can even order while you are not at home and plan to reach before the delivery person does.
Making an order to be delivered many hours in advance can be quite a helpful feature. Let' say you are supposed to have a lunch break at 12:30 pm, but your meeting will only disperse at the same time.
If your app allows you to schedule your order, you can do that before you enter the meeting, and by the time it is done, your delivery person will be waiting outside with your order. You can even schedule multiple orders to be delivered throughout the day at the times you wish.
When you are choosing order scheduling, the restaurants that will be available at that particular time of the day will be shown to you. You don't have to worry about the dish going out of stock as your order reaches the restaurant sooner than others when it is scheduled.
Click to purchase
Info Edge, Ant Financial
Let's You Give Delivery Instructions
Features a Wallet Option for Quicker Ordering
Order From Multiple Restaurants at the Same Time
Order Your Favorite Pizza, Beverages and Desserts
Enjoy Discounted Rates With 8 Pass
Yum! Brands, Yum China
Offers Delivery and Takeaway of Your Favorite Pizzas
Get Around Waiting Times With Takeaway and Dine-in Options
Allows You to Order Two Days in Advance
Offers Cake Customization and Delivery Too
Halal Chicken Meals Delivered to Your Doorstep
One of the early players in the food delivery business, Zomato offers food delivery in all major cities. When you select a restaurant, the app shows the approximate delivery time and the average rating left by the users.
You can click on the reviews to read what others are saying about the food they ordered from that restaurant. There are filters to help you narrow down the restaurants depending on the type of food, cost, and rating.
You also get 24/7 customer support if you are facing any issues with your orders. Zomato app also has a section called "Dining" that shows the addresses, photos, service time, and menu of the restaurants near you, even if they don't deliver food through Zomato.
Swiggy has an easy-to-navigate user interface that lets you filter restaurant results depending on cost for two, veg and non-veg food, and more. The app has an offers section that shows you discount offers for various cards.
You can load money into Swiggy's wallet called Swiggy Money that you can use to pay for your orders quickly. You don't have to wait to enter the UPI security code or OTP for completing the transaction.
Swiggy shows restaurant rating based on three parameters—taste, packaging, and portion. You can view the rating for each parameter when you click "Reviews" after selecting a restaurant.
EatSure is the brand new name for Faasos, a food delivery app that has been in the Indian food delivery market for nine years. Apart from showing you the nearby restaurants, the app has different sections like solo meals, family time meals that include biryani bowls, bestsellers, under 600 calories section for those who are keeping their weight in check, kids special and sure value combos.
One feature of this app that makes it stand out is the feature that allows you to order from multiple restaurants at the same time so you don't have to spend time making orders one after the other. For example, you can combine your favorite dishes from multiple restaurants without placing multiple orders.
EatSure has a section in the app that has articles about fat burning foods, vitamin-rich foods, recipes, and many more that's food-related.
The official food delivery app of Domino's Pizza gives you three options—delivery, takeaway, and dine in. You can select your favorite pizzas and accompaniments and pay for them while on your way to pick them up or dining in to avoid waiting times.
Domino's app has an easy to navigate design and wallet feature that allows you to accumulate points from refunds or discounts. Every point is equal to one rupee.
If you are traveling to a location where Domino's is near to the railway station, you can even choose the "Deliver to Train" option and enter your PNR number to get your favorite dish delivered to your train.
Box8 is not a typical food delivery app. Rather than delivering food from various restaurants, Box8 only delivers foods that it prepares. Currently, the company operates 120+ stores in Mumbai, Pune, Bangalore, and Delhi-NCR.
With the 8 Pass subscription, you can enjoy discounted rates and free delivery for your meals for three months. There is an option to gift the 8 Pass subscription to your loved ones too.
If you have a party at your office or house, you can fill the form available in the app or call the number provided for ordering in bulk. They also offer discounted rates for corporate orders.
The official app of Pizza Hut makes it easier for you to get your favorite pizzas and beverages delivered at your doorstep. You can also choose the takeaway option to avoid long waiting times at the restaurant and enjoy it at your home.
The app shows you pizzas, side dishes, drinks, and desserts along with combo offers for you to choose from. The business hours shown in the app may vary from one location to another, but most of the time it is from 11 am to 7 pm.
Customers who have downloaded this app are happy about the quick delivery times and frequent deals they get through the app.
KFC app offers to deliver crispy chicken at your doorstep or lets you order in advance, so you don't have to wait in those long queues hungrily. You can choose between chicken buckets, rice bowls, burgers, snacks, desserts, and beverages from the official KFC app.
If you order through the app, you will get exclusive deals and combo offers that may not be available if you visit the restaurant directly. Since the app doesn't show your delivery person's real-time location, you may have to be prepared for any unexpected delays.
The reviews on Google Play shows that the customers really like how the menu is classified, and the better offers compared to other apps.
McDelivery offers four options to get your favorite meals from McDonald's--get it delivered at your doorstep, at a pickup point on the way to your destination, takeout, and dine-in.
You can schedule your order to be delivered at any time during the restaurant's working hours and even two days in advance. For those who are checking their calorie intake for weight loss, the app has a feature that shows you the number of calories in each meal.
FreshMenu is the official food delivery app of FreshMenu restaurants. Currently, the app services Bangalore, Mumbai, Gurgaon, and Delhi. You can choose from a variety of options including breakfast, appetizers, continental, snacks, desserts, and family combos.
You can also order ready-to-cook fresh meat with masala and other ingredients already smeared on it. For birthdays and parties, FreshMenu accepts orders for cakes that can be customized according to your needs.
The official app of Chicking allows you to order crispy chicken meals to be delivered right at your doorstep. The app loads quickly and has an easy to navigate interface.
When ordering through the app, the minimum amount should be Rs 250 or the order will not go through. You can mark your favorite items that will appear in a separate section on the app for easy re-ordering.
These days everything has an app, whether it be food delivery or even something completely different, like meditation. Check the tips and tricks to choose the most desirable ones.
The food delivery business is booming in India, and every app strives to offer discounts and features to retain customers and gain new ones. Most of the features that we are looking for may not be mentioned on the official website, so you will have to install the app and try it to find out if it fits your needs.
Author - Arun F Xaviour
No. 1：Info Edge, Ant Financial｜Zomato
No. 2：Bundl Technologies｜Swiggy
No. 3：Rebel Foods｜EatSure
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